Refund policy
Return Policy
We want you to love your purchase from Eight O Five. If something isn’t quite right, please review the policy below.
Return Window
Return requests must be submitted within 7 days of delivery (based on the carrier’s delivery confirmation).
Return Eligibility
To be eligible for a return, items must be:
- In original, unused condition
- Returned in the original packaging (when applicable)
Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Refunds / Store Credit
Once your return is received and inspected, we will issue store credit for the value of the returned item(s).
- No cash, card, or original-payment refunds are provided
- Shipping fees are non-refundable
- Store credit will be processed within 3 business days of receiving the return
Questions
If you have any questions about this policy, please email kelly@eightofive.shop.